ACCOUNT
Creating and Logging In
How do I create an account?
On a PC, click on the () at the top right corner of the screen, then select “CREATE ACCOUNT”. On mobile, click on the (
) on the left side of the screen, followed by (
).
On the next screen, enter your name, email address, and password, check the privacy policy and terms of service, and then click “CREATE” to complete the registration.
Once completed, a confirmation email will be sent to the email address you provided, so please make sure to check it.
How do I log in to my account?
On a PC, you can log in by clicking on the () at the top right corner of the screen. On mobile, tap on the (
) on the left side of the screen, then click (
) to log in.
Password Recovery andAccount Deletion
What should I do if I forgot my password?
On a PC, click on the () at the top right corner of the screen. On mobile, tap on the (
) on the left side of the screen, then click (
) and select “FORGOT MY PASSWORD”.
Enter your email address, and a password reset email will be sent to the address you provided.
How do I delete my account?
Please Submit a request through the “Submit a request” page with your reason for account deletion. We will review your request and assist you promptly during our operating hours.
Additional Help
Where can I get more help if I have issues with my account?
Please check the “FAQ” page or use the “Chatbot” at the bottom right corner of the screen to find the answers you’re looking for. You can also contact our customer service directly through the “Chatbot” or the “Submit a request” page.